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Stars Behavioral Health Group
QUALITY AND OUTCOME STUDIES

October thru December 2006



 QUALITY & RESEARCH
  QUALITY AND OUTCOME STUDIES
 CONSUMER SATISFACTION PROGRAM

Each quarter a sample of quality and/or outcome studies with data will be described, featuring different programs and services each time. This quarter features the following:

For more information regarding this data, please contact kdresser@starsinc.com or pzucker@starsinc.com


Stars Behavioral Health Group (SBHG)
Launches Outcomes Initiative

During the past year, Stars Behavioral Health Group programs across California began keeping track of client progress from enrollment throughout services and at discharge. All programs are now using a version of a new tool called the Client Outcomes Report (COR) that gathers information about whether the children, youth, young adults, or adults we serve are living safely in home or family-like settings, attending and progressing in school or vocationally, improving in their health and mental health, and out of trouble with the law. Data from these reports are beginning to become available and provide information that complements other tools, including standardized measures already in use in the programs, such as the Child and Adolescent Functional Assessment Scale (CAFAS). In addition to this overarching approach to outcomes, we are also conducting highly focused specialty evaluations of specific services and evidence-based practices.

For technical report click here


Star View Children and Family Services (SV-CFS)
Helps Clients Improve in Functioning

Measurements of global functioning of the children and youth served by the very large Star View Children and Family Services outpatient program show modest but statistically significant improvements over time in treatment. Some client and service characteristics are associated with greater levels of improvement, including early age of enrollment (prevention is better!), school-based services, and medium (as opposed to either very short or very long) lengths of stay in services. Positive findings based upon global measures of functioning are also supported by measurements that look at specific areas of functioning such as with respect to school, home, behavior towards others, and moods or emotions. Preliminary information (based upon a small sample) about an evidence-based practice in use in SV-CFS with particular youth and families indicate that they are are making very large gains in functioning across multiple life domains.

For technical report click here


Starlight Community Treatment Facility (SL-CTF)
Reduces High Risk Behaviors of Adolescents

Staff in our secure, high-end residential programs that provide board and care, intensive treatment, and schooling for youth with very high risk and often dangerous behaviors (e.g., assault and self-harm) are making every effort to reduce the incidence of risk behaviors, and the use of restrictive interventions in managing this behavior. A number of quality improvement efforts to this end have been undertaken by Starlight Community Treatment Facility in San Jose. These include safety contests with incentives and rewards for youth who learn to handle problems without violence, the introduction of specific evidence based therapy groups, and increased engagement, dialogue and debriefing regarding behavioral incidents and youth preferences regarding interventions. These efforts are paying off. A study was conducted to assess whether there is a reduction in risk behaviors and uses of restrictive interventions (protective restraint and seclusion) among youth over their course of treatment at Starlight. The findings show that there are such declines and they are both of good magnitude and statistically significant.

For technical report click here


Therapeutic Behavioral Services (TBS)
Commences Tracking Outcomes

A number of SBHG programs provide Therapeutic Behavioral Services (TBS) which is a type of behavioral coaching. Youth enrolled in TBS might have histories of psychiatric hospitalization or out-of-home placement or may be at risk of losing their current home or placement because of serious behavioral problems. The behaviors can be helped by 1:1 coaching in which the youth learns replacement behaviors and alternative coping skills, and the caregiver learns how to reinforce positive behaviors. This past year we began to track service utilization, treatment goals and outcomes of individual TBS youth more closely and have some initial data available as to whether the youth are able to avoid hospitalizations, remain stably with family or in placement, or move to a lower level of care by discharge.

For technical report click here


Oasis Mental Health Rehabilitation Center (MHRC)
Adult Clients’ Experience Improvement in Independent Living Skills

Oasis uses the SBHG Independent Living Skills Scale (ILSS) for both clinical assessment and outcome tracking during services and upon discharge of clients from the Mental Health Rehabilitation Center (MHRC). Ratings taken at the time of admission to the MHRC show that while clients vary in their independent living skills, they can all benefit from being at Oasis. The analyses of ILSS data also reveal that, for Oasis clients, medium and long lengths of stay yield more improvement in functioning on nearly all of the ILSS subscales than does a short length of service. The program has specific curriculum and interventions that clients can take advantage of while at Oasis, including the widely respected best practice of Wellness Recovery Action Planning (W.R.A.P.) which provides a framework for rehabilitative services. Clients not able to make optimal use of Oasis’ services with only a short stay (less than 90 days) will show less improvement in their independent living skills.

For technical report click here


TEAMMATES (TM)
Tracks Wraparound Fidelity to Improve Services

Independent assessments of the delivery of wraparound services by Star View Children and Family Services’ TEAMMATES (TM) program compared to the wraparound model are now being conducted on a regular basis using the Wraparound Fidelity Index (WFI) along with other SBHG total quality management procedures. The WFI assesses fidelity to the wraparound model from the multiple perspectives of the youth, caregiver, and the TM Resource Facilitator. To date, WFI (version 3.0) data for a small sample of clients have been collected by a trained field researcher and the initial data indicate high levels of fidelity of TEAMMATES’ services with respect to many items across most wraparound elements. TEAMMATES’ current areas of strength (90% or better endorsement) include themes related to the active participation of caregivers on the team; staff respect for family beliefs, traditions, culture, and the youth; and, the presence of core wraparound service processes (Plan of Care, Safety Plans, etc). TEAMMATES’ areas for improvement that are being worked on by the program include youth themes such as team participation and community involvement, agency partner (social workers, teachers, etc) participation at team meetings, and the development of natural supports that will continue beyond formal services.

For technical report click here


Copeland, M.E., Wellness Recovery Action Planning, Published by Peach Press, PO Box 301 W. Dummerston, VT, 05357. www.mentalhealthrecovery.com.

Wraparound Fidelity Index (WFI). Copyright 2002 Burchard, JD., University of Vermont. Used with written permission from the Wraparound Evaluation and Research Team, Suter, J., Force, M., E Bruns, E., Leverentz-Brody, K., Burchard, JD, & Mehrtens, K., August 2003. Available only through the authors at http://www.uvm.edu/~wrapvt/.