Stars Behavioral Health Group

Partnering with People for Positive Change

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COOKIE POLICY

Last updated May 12, 2026
 
This Cookie Policy explains how SBHG Inc. (“Company,” “we,” “us,” and “our“) uses cookies and similar technologies to recognize you when you visit our website at https://www.starsinc.com (“Website“). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
 
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
 

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
 
Cookies set by the website owner (in this case, SBHG Inc.) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
 

Why do we use cookies?

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.
 

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Preference Center. The Cookie Preference Center allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
 
The Cookie Preference Center can be found in the notification banner and on our Website. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.
 
The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential website cookies:

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.
Name: __cf_bm
Purpose: Cloudflare places the cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode.
Provider: .static.ctctcdn.com
Service: CloudFlare View Service Privacy Policy
Type: server_cookie
Expires in: 1800

 

Name: rc::a
Purpose: Used to track and analyze user behavior to distinguish humans from bots or automated software.
Provider: www.google.com
Service: reCAPTCHA View Service Privacy Policy
Type: html_local_storage
Expires in: persistent

 

Name: _GRECAPTCHA
Purpose: Stores a value used to verify that the user is not a bot
Provider: www.google.com
Service: reCAPTCHA View Service Privacy Policy
Type: http_cookie
Expires in: 15552000

 

Name: rc::f
Purpose: Used to track and analyze user behavior to distinguish humans from bots or automated software.
Provider: www.google.com
Service: reCAPTCHA View Service Privacy Policy
Type: html_local_storage
Expires in: persistent

 

Name: rc::d
Purpose: Used to track and analyze user behavior to distinguish humans from bots or automated software.
Provider: www.google.com
Service: reCAPTCHA View Service Privacy Policy
Type: html_local_storage
Expires in: persistent

Performance and functionality cookies:

These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
 
Name: __Secure-ROLLOUT_TOKEN
Purpose: is used by YouTube to manage the phased rollout of new features and updates
Provider: .youtube.com
Service: Youtube View Service Privacy Policy
Type: server_cookie
Expires in: 15552000
Name: ytidb::LAST_RESULT_ENTRY_KEY
Purpose: Stores the last result entry key used by YouTube
Provider: www.youtube.com
Service: YouTube View Service Privacy Policy
Type: html_local_storage
Expires in: persistent
Name: VISITOR_PRIVACY_METADATA
Purpose: to store the user’s cookie consent state for the current domain
Provider: .youtube.com
Service: Youtube View Service Privacy Policy
Type: server_cookie
Expires in: 15552000
Name: wpEmojiSettingsSupports
Purpose: This cookie is utilized to enable emoji support on pages using WordPress.
Provider: www.starsinc.com
Service: .voices.com
Type: html_session_storage
Expires in: session

Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.
 
Name: _ga
Purpose: Records a particular ID used to come up with data about website usage by the user
Provider: .starsinc.com
Service: Google Analytics View Service Privacy Policy
Type: http_cookie
Expires in: 34559998
Name: _ga_#
Purpose: Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions
Provider: .starsinc.com
Service: Google Analytics View Service Privacy Policy
Type: http_cookie
Expires in: 34559998
Name: s7
Purpose: Gather data regarding site usage and user behavior on the website.
Provider: www.starsinc.com
Service: Adobe Analytics
Type: html_session_storage
Expires in: session
Name: s7
Purpose: Gather data regarding site usage and user behavior on the website.
Provider: www.youtube.com
Service: Adobe Analytics
Type: html_local_storage
Expires in: persistent
Name: _gid
Purpose: Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.
Provider: .starsinc.com
Service: Google Analytics View Service Privacy Policy
Type: http_cookie
Expires in: 86398
Name: _gat#
Purpose: Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session.
Provider: .starsinc.com
Service: Google Analytics View Service Privacy Policy
Type: http_cookie
Expires in: 58

Advertising cookies:

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
 
Name: YSC
Purpose: YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.
Provider: .youtube.com
Service: YouTube View Service Privacy Policy
Type: server_cookie
Expires in: session
Name: VISITOR_INFO1_LIVE
Purpose: YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.
Provider: .youtube.com
Service: YouTube View Service Privacy Policy
Type: server_cookie
Expires in: 15552000

Unclassified cookies:

These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.
 
Name: ct_fkp_timestamp
Provider: www.starsinc.com
Type: html_local_storage
Expires in: persistent
Name: ct_cookies_type
Provider: www.starsinc.com
Type: html_local_storage
Expires in: persistent
Name: ct_ps_timestamp
Provider: www.starsinc.com
Type: html_local_storage
Expires in: persistent
Name: apbct_page_hits
Provider: www.starsinc.com
Type: html_local_storage
Expires in: persistent
Name: ct_screen_info
Provider: www.starsinc.com
Type: html_local_storage
Expires in: persistent
Name: ct_checkjs
Provider: www.starsinc.com
Type: html_local_storage
Expires in: persistent
Name: ct_mouse_moved
Provider: www.starsinc.com
Type: html_local_storage
Expires in: persistent
Name: ct_timezone
Provider: www.starsinc.com
Type: html_local_storage
Expires in: persistent
Name: wb-p-SERVER
Provider: web.archive.org
Type: server_cookie
Expires in: session
Name: __Secure-YNID
Provider: .youtube.com
Type: http_cookie
Expires in: 15551997
Name: apbct_headless
Provider: www.starsinc.com
Type: html_local_storage
Expires in: persistent
Name: ct_pointer_data
Provider: www.starsinc.com
Type: html_local_storage
Expires in: persistent
Name: _wpfuj
Provider: www.starsinc.com
Type: html_local_storage
Expires in: persistent
Name: __Secure-BUCKET
Provider: .youtube.com
Type: server_cookie
Expires in: 15552000
Name: ri-*
Provider: www.google.com
Type: server_cookie
Expires in: session
 

How can I control cookies on my browser?

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information. The following is information about how to manage cookies on the most popular browsers:
  • Chrome
  • Internet Explorer
  • Firefox
  • Safari
  • Edge
  • Opera
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:
  • Digital Advertising Alliance
  • Digital Advertising Alliance of Canada
  • European Interactive Digital Advertising Alliance
 

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
 

Do you use Flash cookies or Local Shared Objects?

Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.
 
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).
 
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.
 

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.
 

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
 
The date at the top of this Cookie Policy indicates when it was last updated.
 

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please contact us at: https://www.starsinc.com/contact-form-general-information/.

CRU Success Stories

  • cru-resident-testimonial-addy
    “The CRU is a positive safe haven. It is welcoming, I love to call it my home. Maile’s office is relaxing she is open, nonjudgmental and positive and helps others and does things for people when they can’t do it themselves. She’s taught me to turn my weakness into strength.”
    Addy, Former CRU Resident

    More


    Clients’ names and photos have been changed to protect privacy.

  • cru-resident-testimonial-garrett
    “Most beneficial thing is that the CRU has given me a safe place to spend more concentrated time with difficult feelings of trauma that I couldn’t process outside of these walls. Having a regular clinician available and people on the floor to talk to less formally has been helpful.”
    Garrett, Former CRU Resident

    More


    Clients’ names and photos have been changed to protect privacy.

  • cru-testimonialsara
    “They have staff here including nurses that actually help you to heal. They let you vent without questioning you, and they listen. They have activities to learn coping. They are respectful, kind and understanding.”
    Sara, Former CRU Resident

    More


    Clients’ names and photos have been changed to protect privacy.

  • cru-resident-testimonial-trinity
    "The groups were especially great here. I learned a lot. I met a lot of diverse people and was made to feel safe, welcome, and like I mattered by both staff and the other clients during my stay. I really am taking away a lot from this program. Thank you for the groups, and your support."
    Trinity, Former CRU Resident

    More


    Clients’ names and photos have been changed to protect privacy.

Featured Video

Finding his path video

Former client and Peer Mentor is featured on Mental Health Channel

Selvaughn was abandoned, evicted onto the streets at 17, then diagnosed with depression. Facing these challenges would turn out to be the start of a new life when Selvaughn found his way to our STAY program.

More

Clients’ names and photos have been changed to protect privacy.

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SUICIDE & CRISIS

Suicide Prevention
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Stars Behavioral
Health Group

Partnering with People for
Positive Change

Corporate Office:
1501 Hughes Way, Suite 150
Long Beach, CA 90810-1870
Telephone: 310-221-6336
Fax: 310-221-6350


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In some instances, clients’ names and photos have been changed to protect their privacy.
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