We realize this is an especially stressful and anxious time for the clients and families we serve. We want to assure you we are still here for you. We are continuing to provide services with the care and attention to client needs and safety, as always. And we are accepting new referrals and admissions for services in all locations.
We are closely following Centers for Disease Control (CDC) guidelines as well as guidance from our state and county agencies, and we are taking all recommended precautions.
Inpatient, Crisis, and Residential Programs
Our Psychiatric Health Facilities, crisis stabilization centers, and residential facilities are open as usual and continue to accept admissions. These programs include our Crisis Walk-In Centers, Urgent Care Centers, Star View Adolescent Center, the Fresno Youth Psychiatric Health Facility, and Crisis Residential Treatment Facilities. As appropriate, our staff there are following updated infection prevention policies which include strict adherence to handwashing, wearing gowns and gloves. We are of course sanitizing our sites throughout each day as well. If you would like to check on a family member or loved one, please contact the program where they are receiving services. See the link to contact information below.
To support efforts to mitigate the outbreak, we are moving away from in-person outpatient services that are usually conducted in offices, schools or family homes. We are transitioning almost all services to telehealth services over phone or video. If you have not been contacted by our client care staff about this transition, please contact them or call our office.
This transition to telehealth includes almost all services and programs provided at our clinics. This includes client appointments, as well as our programs including the Family Resource Center in San Bernardino, our TAY One Stop in Yucca Valley, and our Youth Help Network in Sacramento.
Please let us know if you have additional concerns or questions. Here is contact information for each of our locations.